Staff directory

Jack Shen

Desktop Support Analyst

Jack Shen is responsible for desktop computing support at the Faculty of Law and offers software support, advice and assistance with all aspects of desktop computing at multiple university departments. Other responsibilities include one-on-one and group training sessions, maintaining up-to-date technical information for supported departments and documenting requests for technical assistance and problem resolution.

Jack graduated from the University of Northern British Columbia (UNBC) in 2009 with a Bachelor of Science degree in computer science. Prior to joining UVic, he worked as a technical support representative at Shaw Communications, an information technology support technician at the College of New Caledonia; a computer support person with the City of Prince George, an information system analyst at the Forest Practices Board and an information technology analyst at AbitibiBowater Inc.

UVic Law faculty and staff who wish to request computer assistance should use the form at http://www.uvic.ca/systems/about/contact/.

 

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Jack Shen
Faculty of Law, University of Victoria
PO Box 1700, STN CSC
Victoria, BC, V8W 2Y2
Canada

Email: Jack Shen
Tel: 250-721-8631
Fax:  250-721-6390

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